Erin Toland

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INTRODUCTION

Sr. Director, Digital Experiences & Strategy

MIT-Educated: AI & Business Strategy

ABOUT

My approach to building
successful digital products

With two decades in the digital and tech landscape, my journey has been centered on crafting standout digital products. My certification from MIT in AI and Business Strategy not only influences my technical prowess but also shapes my vision for the AI-driven future of digital solutions. Alongside this, I place a significant emphasis on compassionate team management, believing that success is best achieved when our teams are nurtured and empowered. My commitment is to blend cutting-edge AI innovations with a people-first approach, ensuring both product excellence and team growth.

ACHIEVEMENTS

Acceleration through the years

The growth of the industry and the evolution of my skills have run parallel tracks.

20

Major Brands

50+

Websites + Apps

2

Webby Awards

6

Dev Teams

1

Metaverse

SERVICES

What I can do.

AI, strategy, design, development, and leadership are my focus, but I never shy away from getting into the grit of every project.

  • Artificial Intelligence

    Certified in AI and its impact on business strategy by MIT, I've mastered the art of leveraging AI to yield tangible positive outcomes.

  • Digital Strategy & Performance

    I specialize in developing and executing digital strategies that align with my client's marketing goals and meet the end user's needs and expectations while maintaining top-level technological infrastructure.

  • Digital Design Direction

    AR - VR- Brand Systems - Design Systems - Visual Identities - Interaction Design - Visal Design - Motion Design - UX - UI 

  • Marketing

    Copywriting - Strategy - SEO - Google Analytics - Creative Storytelling - Visual Clarity

  • Development

    I can take a project from the beginning (IA, UX, UI) to the end (site build, custom CMS, SEO, deployment)

  • Copywriting

    I am a skilled writer with many years of copywriting experience, whether short-form or long-form; I love to take pen to paper.

  • Blockchain Enthusiast

    Passionate about blockchain, crypto and Web 3, I write articles for publications about the space under a pseudonym. 

RESUME

Experience

I have been lucky enough to work for and with some incredible brands and companies throughout my career.

Lincoln Center for the Performing Arts

2023 - Present

Sr. Director, Digital Experiences & Strategy

I am responsible for creating and executing innovative digital experiences that support the mission and vision of the organization. I manage a team of web developers, producers, and digital signage content managers. I work to ensure a seamless user experience across all digital channels, including our website, mobile, and digital signage platforms. I develop digital strategies that engage audiences and drive ticket sales while leveraging technology to create dynamic experiences and maximize opportunities for audience growth.

I also lead critical digital projects, such as emerging virtual platforms, buy flows, websites, and special initiatives, as well as developing digital marketing support strategies. I strive to ensure that our digital strategy is aligned with our organizational goals and that Lincoln Center is at the forefront of digital innovation in the performing arts.

Lincoln Center for the Performing Arts

2015 - 2023

Sr. Director, Digital Design

During this challenging and unprecedented time, I was able to take Lincoln Center into a fully digital space. I work with my team to evolve and refine Lincoln Center's digital experiences while strategizing with the organization on future innovations.

Zindigo

2014-2015

Digital Art Director

On the management team, I worked with the development and marketing groups to design and develop e-commerce solutions and user experiences. 

Hearst Digital

2007 - 2014

Digital Art Director

Worked alongside the founding members of Hearst Digital to help shape the digital presence for all of their signature brands; ELLE, Esquire, Cosmopolitan, and more.

SKILLS

Skills I have collected
and mastered over the years

AI

90%

Digital Strategy

88%

Leadership

91%

Digital Design

100%

UX Design

100%

HTML/CSS

84%

Copywriting

85%

Photography

90%

PORTFOLIO

Latest Projects

Some of my most recent work

The Legacies of San Juan Hill

The Legacies of San Juan Hill

Legacies of San Juan Hill aims to explore the incredible Manhattan neighborhood that was home to the some of the largest Black and Puerto Rican populations in New York City in the first half of the twentieth century: San Juan Hill. Featured in the New York Times. 

Lincoln Center Presents

Lincoln Center Presents

A comprehensive and complex microsite featuring all of the in-person and digital programming that Lincoln Center has to offer, with a focus on upcoming events and advanced reservations.

The New LincolnCenter.org

The New LC.org

With eleven constituent organizations, building a digital presence for Lincoln Center is dynamic and complex. I work with all internal and external clients to create a seamless and uncluttered experience for our users. 

2022 Year in Review

2022 Year in Review

After a record-breaking digital year for Lincoln Center, we built a year in review to showcase the vast amount of programming we produced and supported through all of our digital channels. 

TOP BRANDS

Who I've worked with

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TESTIMONIALS

Some feedback
about me

CONTACT

I'm here if you need me