Global Event Discovery & Calendar
Reimagining how audiences discover performances across the Lincoln Center campus through a unified, mobile-first event experience.
Head of Product Design · Product Strategy · AI
Head of Product Design Shaping Intelligent Digital Experiences
I lead product design across complex digital ecosystems, turning audience insight, organizational complexity, and emerging technology into clear product vision and working experiences.
For nearly 20 years, I have worked across culture, media, technology, and consumer platforms, connecting strategy, systems, design, and execution.
01 / Selected work
Selected Work
A selection of digital products, experience strategies, and emerging-technology initiatives shaped from early ambiguity through working product vision.
LincolnCenter.org Homepage Reimagined
A new digital front door designed to express the full breadth of Lincoln Center while creating clearer paths from inspiration to discovery and attendance.
Whisper to God
An independently created prayer and reflection product growing into a media ecosystem spanning original content, community, newsletters, and music.
Story Share
A self-service product that transforms event pages into polished, brand-aligned social graphics while eliminating a high-volume manual production workflow.
MY NYC in Color
A photographic time capsule of New York, documenting the vivid, unguarded, strange, and unmistakably human life of the city from 2007 to 2019.
Client perspective
“Erin pairs real creative talent with disciplined product thinking, and she has a rare gift for turning complex, layered ideas into something clear and engaging. Anyone would be fortunate to have her leading its design work, and I would work with her again in a heartbeat.”
02 / Selected impact
A career built across products, platforms, and audiences.
- Nearly 20
- years shaping digital products and experiences
- 20
- major consumer and media brands
- 50+
- websites and applications
- 2
- Industry AwardsWebby Award for ELLE.com · Hearst Spotlight Award
- 26K+
- audience built for an independent venture in its first year
03 / Leadership approach
Where Strategy Becomes Tangible
My work begins before the interface. I help organizations define the right problem, align around a clear experience vision, and turn that vision into systems and products people can actually use.
I move comfortably between executive strategy and hands-on creation: framing opportunities, establishing product direction, designing experiences, building prototypes, aligning stakeholders, and helping multidisciplinary teams deliver with clarity.
Product Design and Experience Strategy
Defining audience value, product vision, experience architecture, and the path from ambition to a buildable product.
Design Leadership and Systems
Establishing coherent experience direction, reusable systems, and a high standard for thoughtful, human-centered execution.
AI and Rapid Prototyping
Using emerging tools to make ideas tangible, testable, and useful before significant engineering investment.
Cross-Functional Alignment and Executive Storytelling
Building shared conviction through clear narratives, visual systems, working prototypes, and measurable product direction.
04 / Experience
A through line of creative and product leadership.
Lincoln Center for the Performing Arts
October 2015–Present
Senior Director, Product Design | Head of Product Design
October 2026–Present
- Establish enterprise product-design vision and experience architecture across web, mobile, event discovery, design systems, AI-assisted discovery, and digital sponsorship.
- Lead design for the reimagined LincolnCenter.org homepage, Global Calendar, Lincoln Center App and loyalty experience, and a cross-platform digital sponsorship ecosystem.
- Build high-fidelity working prototypes with Figma, Codex, React, and Next.js to validate direction and clarify requirements before engineering investment.
- Partner across Product, Engineering, Marketing, Brand, Programming, Analytics, Advancement, Accessibility, and executive leadership.
Senior Director, Consumer Products | Head of Consumer Products
January 2023–September 2026
- Directed connected consumer experiences across web, mobile, ticketing, commerce, identity, loyalty, event discovery, content, and audience engagement.
- Led strategy and design for the Global Calendar and reimagined LincolnCenter.org homepage, creating clearer paths into programming and institutional storytelling.
- Designed and launched Story Share, turning structured event data into self-service promotional graphics and reducing repetitive production work.
- Built an AI-enabled audience-analytics prototype and established a phased vision for intelligent search, personalization, and connected audience experiences.
Earlier Lincoln Center rolesSenior Director, Digital Design · 2020–2023Digital Design Director · 2018–2020Associate Creative Director · 2015–2018
Zindigo
Digital Art Director
2014–2015
Helped shape digital commerce experiences in close partnership with management, marketing, and development teams.
Hearst Digital Media
Founding Product Lead & Art Director
2007–2014
Led design and product innovation across major consumer-media brands including Harper’s Bazaar, ELLE, Cosmopolitan, Esquire, and Good Housekeeping, connecting editorial storytelling, platform design, audience growth, and digital revenue.
05 / Independent venture
Building Beyond the Day Job
Whisper to God began as a prayer and reflection app and has grown into an independent consumer product and media brand encompassing original content, community, music, newsletters, and digital experiences. It is a deeply personal, founder-led venture built through product strategy, brand creation, audience insight, AI-enabled workflows, and hands-on execution, reaching more than 26,000 followers during its first year.
06 / Contact
Let’s Build Something Meaningful
Open to remote leadership roles and select contract opportunities across product design, digital experience, consumer platforms, and AI-enabled products.